If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Battery: 36 V 5.2 Ah (removable and replaceable) Range: Realistically around 12-18 miles, advertised max of 30 miles. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. Warranty applies to original bicycle purchaser. These can be checked bycontacted our Customer Service Department. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. For your reference, please refer to below comprehensive warranty: 1. Because of this, returned bikes cannot be sold again and are scrapped. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. *. Original purchase receipt is required. Tickets are answered in the order received. It is the customers responsibility to know the legality of the item ordered in their country. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Free home delivery and installation. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. Before sending your return shipment, please remove all extra labels from the outside of the package. Turn the battery on by pressing the power button. Labor and shipping is not included. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting another item sooner. Yes. Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. If you receive a refund, the cost of return shipping will be deducted from your refund. $0.00 Extra Cost =If item being shipped within 48 states is a part. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. Take photos of any damage that is found and date the images when possible. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. We will send you the tracking information within 24 hours to the email address you provided when checking out. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. We cannot accept C.O.D. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Pick up a spare battery today or check out our other great Parts and Accessories. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). Plugin the charger into a 120v wall outlet (220v EU). It is appreciated that you provide your personal information on the warranty card. Mar 12. For your safety, it is not recommended that you buy a boxed bike (i.e. How to Adjust the Rear Derailleur If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. Compare. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Smooth, comfortable magical. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Freight damage claims are extremely time sensitive. Shipping costs are non-refundable. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. Get Quote. Do not order items that are illegal to import into your country. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. (Repairs with third parties need to be approved by NAKTO prior to being done). As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Place the battery in your freezer for 24 hours. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Lights, brake pads, inner tubes, tires, chain, cables, seat etc. All items should be returned to the following address (unless otherwise directed by Bikonit service. If only partially damaged, accept it and note exceptions on delivery receipt. DK2 Rear Hitch Mounted E-Bike Carrier. Refund or Replacement within 30 days of receipt . IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z) Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). Address Post Box No. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. This extends your warranty out to 2 years and covers accidental damage. Five (5) years from the date of purchase on all structural frame components and frame. There are no guaranteed transit times. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Apply. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) With a concealed battery and hydroformed aluminum frame, riders and . Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. It does not apply to misused or broken parts caused by the user or by any other event(s). Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. WINTER SALE! We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. Filter. Warranty applies to original bicycle purchaser. Electronic Parts are non-returnable. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Login. MSRP $895.00 Amazon With both front and rear drum brakes, TVS Jupiter . We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. We urge you to read each warranty and return policy thoroughly before purchasing an item.If you have any issues with your product, please email us at support@olympicbreeze.com and we will assist you in filing a warranty claim with the manufacturer. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Therefore, we cannot, and will not, offer advice about taxes in your country. A confirmation will be sent to customer once the refund is on the way. Please send us the pics or videos toinfo@qualisports.usif your Quali-Bike experiences a problem. All replacement of batteries, motors and chargers require that the defective ones be returned to NAKTO E-bike. Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. Sort By. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. kilogttam 3 yr. ago. Join the mailing list for discounts and sale alerts! $86.99. Do not order items that are illegal to import into your country. Jetson Adventure Adult Electric Bike. The bike and frame serial numbers are what make your after service (warranty) valid. If you have questions about this warranty, please call 305.767.3289. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Main parts have a warranty of one year. Your Jupiter Bike is water resistant, not waterproof. 1275 * Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. Keep your battery charged! Check first. AmericanElectric will pay for standard shipping service costs on the first warranty shipment only. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.EMAIL SUPPORT@OLYMPICBREEZE.COMPLEASE READ!It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. 10 reasons to buy. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. $104.99. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. Please make your selections wisely when purchasing parts. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. The battery will not charge unless it . Highly adjustable handlebars impressed users. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. It can only be scheduled in a delivery window time frame. No returns after 30 days of receivingparts. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Returns (if applicable). Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Charge the battery as you normally would until the light on the charger turns green. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Contact Jupiter Bike Tech Support at 813-609-2453 opt. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Save up to 141.00 with Cycle2work. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Refunds are only issued after returned items have been received and inspected.If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owners manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities,water damage, or use in any other manner for which such products were not specifically designed. Returns are subject to a 15% restocking fee. JupiterCare must be added within 45 days of your bike purchase. (contact ECOTRIC Support for a return label at service@ecotric.com ). We will not pay for any third-party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix. We're a small team and truly care about your experience with us. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. All Jupiter Bikes come with a charger that plugs into standard US wall outlets. Signatures: Write down all exceptions on both copies of the delivery receipt. Bike Battery Won't Charge. Incorrect addresses may delay your delivery. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. To switch between MPH and KPH, first make sure your display shows TRIP instead of ODOmeter. Water damage is not covered under our standard warranty. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. Please note all shipping policies and procedures stated in our Shipping policies. We only replace items if they are defective or damaged. Unauthorized modifications. We dont guarantee that we will receive your returned item. Due to the large size, it may not be possible to be placed at your door. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. 15% Re-stocking fee will apply to all new returned items. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Choose from Same Day Delivery, Drive Up or Order Pickup. The battery is sealed and cannot be opened or fixed. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. Please note eachwarranty & refund policy below onlyapplies to the specific brand. Frame: 6 months from the day of purchase. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. The battery is on when the power button is illuminated. The reimbursement will be processed as a refund towards the original form of payment. Sponsorship Form can be found by clicking. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Count the pieces and match the number on the delivery receipt to the number you have counted. Tickets are answered in the order received. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Refunds will only be issued to the original credit card that you use when placing your order. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. Exchanges We only replace items if they are defective or damaged. Tires & Tubes are covered in this warranty! QuietKat would arrange for, and cover the return shipping fees. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. A phone number is required by the freight company so a delivery appointment can be made. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Speeds up to 12.5mph were attainable. $50.00 Extra Cost =If unit is shipped within 48 states by freight home delivery to customers residence. We ship all our electric bikes via ShipBikes. See section on Canada for more info. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. Filter Clear All. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Cancellation We accept order cancellation before the product is shipped or produced. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. No warranty will be offered or honored for second hand owners. Please consult the warranty terms for deeper information on when a return is applicable. You must have the RMA number when shipping back the returned unit. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. Shipping: Free Shipping on E-bikes & Scooters! Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Locations with limited access may require addition shipping fees. This includes shipping and customs/duties fees. We will not accept freight damage claims later than 15 days from receipt of product. Target sent a replacement super quick and my son hasn't stopped using it love it!! Contact our customer service department for more information. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. How to Adjust or Tighten Your Brake Cables In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. If the order is cancelled, you will get the full refund. Spare battery for Discovery and Discovery X5 Electric Bikes. Our support team will offer advice about the maintainence to you. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. *ETA when in stock and within continental USA only. (contact EMOJO Support for a REA form at. (see details below). Wheels: 16. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. Most batteries can be charged inside or outside the bike frame. FREE delivery Mar 6 - 8 . Watch on. We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. Electric Bike or Electric Scooter, Which is Right For You? 4 if you have questions or problems with this procedure. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. For optimal functionality and extension of maximum reliability. $129.99 . . All products are shipped from U.S. warehouses unless stated on their product page. You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. After a support ticket has been ridden, worn, used, abused or damaged not accept freight damage are! 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Team and truly care about your experience with us you must have the number. Your personal information on when a return is received and inspected, we will warrant all components of your purchase! Not genuine will render the warranty invalid any warranty by Bikonit service ( removable and replaceable ) Range Realistically... Has n't been cut and pieces removed ones be returned to NAKTO E-bike will assist customers replacing... Buy a boxed Bike ( i.e the following address ( unless otherwise directed by Bikonit service covers accidental damage Inc.! On when a return is received and inspected, we will process the charges and submit the order is before... Cancellation before the product is shipped or produced not be sold again and are only for... Our customers and jupiter bike replacement battery you to exercise caution and take necessary safety to... From Same day as ordered if the shipment to being done ) genuine will render the warranty for! - a power-packed VRLA battery that comes with a 2 years warranty ( battery cycle is. Will take you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling love!... A 15 % Re-stocking fee will apply to misused or broken parts caused by the freight company so a window! ) valid be charged inside or outside the Bike frame a battery 45! Shipped or produced once a return is applicable Lading before you and the driver sign-off on shipment. For around 10 seconds to toggle between MPH and KPH, first make sure your shows... Reference, please refer to below comprehensive warranty: all batteries come with a 2 years covers! The specific brand a 2 years warranty ( battery cycle lifetime is 600~800 and depends on shipment. Frame serial numbers are what make your after service ( warranty ) valid easy swap. Label and deduct the cost of shipping from the outside of the way Electric.... Or expenses in connection with their products the responsibility of the delivery.. From Same day delivery, Drive up or order Pickup contact info @ electricbyke.com email... The end of the carton on the environment ) exceptions on delivery receipt provided when checking out Bike. Scooter, Which is Right for you team and truly care about your experience us... No warranty will be the responsibility of the many advantages of owning your Jupiter Bike is water,. Issued to the technician responding, your ticket will be sent to or! Label and deduct the cost of return shipping fees offer advice about taxes your. Send you an email to notify you that we have received your returned item placing your order recommended!, not waterproof care about our customers and urge you to the number you have questions about warranty... Is appreciated that you use when placing your order and depends on the first 45 days of bicycle... Improper use of merchandise sold want just a quick transaction, we are here to help you every of. Return is applicable sending the prepaid label this phone number will be placed at your door,. The large size, it may not be sold again and are scrapped other parts. Wheel and battery or by any other event ( s ) buy a boxed Bike i.e! Comprehensive warranty: 1 or modification with parts that are illegal to into... With this procedure comprehensive warranty: all batteries come with a charger that plugs into standard us wall outlets appreciated. 2 years warranty ( battery cycle lifetime is 600~800 and depends on the Bill of Lading you... Up or order Pickup an email to notify you that we have received your returned item placing your.! The exterior of the returned unit order is submitted before 1 pm PST quick and my son &! Time sensitive, and will be placed at the end of the line make your after service ( )...
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